Visitor experience
Phygital - Physical and Digital Visitor Experience
Challenge
There was no existing technology to comprehensively guide the museum visitor from the moment they decide to visit, through their time at the museum, and even after their departure; everything had to be built from the ground up.
Goal
To develop a comprehensive technology solution that guides the museum visitor from the initial decision-making phase, through the duration of their visit, and beyond their departure, utilizing custom-built features and functionalities.
Solution
The team provided a seamless and engaging experience for museum visitors, we've engineered a comprehensive technology ecosystem that integrates with eight distinct systems. Our custom-developed applications serve as the backbone for personalized visitor interaction, enhanced by digitally-enabled hardware to augment the physical space.
Additionally, Internet of Things (IoT) devices have been strategically installed to offer real-time data and interactive features, ensuring a fully cohesive journey from the moment a visitor decides to come, throughout their stay, and even after they leave.